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Shipping Policy​

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Last Updated: 10/06/2026

This Shipping Policy outlines the details concerning the shipping and delivery of products purchased from Bauhinia Mode.
 

Changes to this Shipping Policy

We may update this Shipping Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Shipping Policy on the Site, update the "Last updated" date and take any other steps required.

 

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1. Order Processing

Order processing takes 2–3 business days for domestic standard shipping and international orders. Order confirmations are received via email.

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Accepted Payment Methods: Debit Card, Credit Card, Apple Pay, Google Pay

 

2. Shipping Destinations and Free Shipping Zones

Bauhinia Mode ships to most locations worldwide. During the checkout process, you will be able to verify if we ship to your specific location.

  • Hong Kong (SAR): All orders shipped to an address within Hong Kong (SAR) qualify for free standard shipping and are shipped via SF Express.
     

3. Shipping Method, Rates, and Delivery Estimates

We offer Standard Shipping for all domestic and international orders. Shipping charges and options will be calculated and displayed at checkout. All orders are shipped via SF Express.
 

Shipping Rates (Excluding Hong Kong SAR & EU)

  • $10 USD Flat Rate: Applies to orders shipped to the United States, United Kingdom, Canada, Australia, and New Zealand.

  • $25 USD Flat Rate: Applies to orders shipped to all other eligible regions.
     

Free Shipping Threshold

All orders totaling $300 USD or more, before taxes and after any discounts, qualify for free Standard Shipping worldwide (where available).

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Note: Delivery estimates are calculated from the date the order is shipped, not the date the order is placed. Delivery times are estimates and cannot be guaranteed.

 

4. European Union Shipping Policy

Effective June 15, 2026, our store will no longer accept orders designated for delivery within the European Union. Regrettably, aligning our existing logistics systems with these newly introduced regulatory requirements is not viable for our operations at this time.
 

  • Existing Orders: Please be assured that any orders placed and confirmed prior to June 15, 2026, will be processed, dispatched, and delivered in full accordance with our standard procedures.
     

The loss of the opportunity to dress and serve our muses in the EU brings us immense sadness. We want to express our most heartfelt thanks to our European community for every kindness, consideration, and order throughout our journey.

 

5. International Countries Outside of the EU

  • All orders are shipped via SF Express.

  • Duties and taxes are collected at checkout and passed directly to your local customs office.

  • Estimated Delivery: 10–14 business days (approx. 2 weeks).

 

6. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

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Please allow 48 hours for the tracking information to become available. If you haven't received your order within 5 days of receiving your shipping confirmation email, please contact us at hello@bauhiniamode.com with your name and order number, and we will look into it for you.​

 

7. Shipping Issues

  • Missing or Lost Packages: If your package is lost in transit, please contact us immediately. We will work with the carrier to try and locate the package. If the package is confirmed lost, we will arrange for a replacement or a refund, as per your preference.
     

  • Damaged Items: If you receive a damaged item, please contact us within five (5) days of delivery at hello@bauhiniamode.com with photos of the damaged product and packaging. You can also submit your request through our Returns and Exchanges Portal to verify your eligibility and begin processing your return or replacement immediately.
     

  • Incorrect Shipping Address: If an order is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the cost of reshipping the package. Please ensure your shipping address is correct during checkout.
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8. Further Questions

If you have any further questions about our shipping policy, please contact hello@bauhiniamode.com.​​

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